Global Microsoft outage briefly disrupts Queen’s website

The issue was ‘fully resolved’ after roughly 10 hours

Image by: Jashan Dua
The outage took place on Oct. 29.

Queen’s main website fell victim to a temporary disruption on Oct. 29 following a global Microsoft outage.

“While the Microsoft issue began earlier in the day and was fully resolved shortly after 10 p.m., the queensu.ca website was down for a shorter period of time, between noon and 2 p.m. The disruption was caused by a broader service interruption within Microsoft’s infrastructure. This wasn’t related to scheduled maintenance by the University,” Queen’s Information Technology Services (ITS) wrote in a statement to The Journal.

While platforms like SOLUS remained active throughout the outage, some users may have struggled to access them.

“Access to key academic, research, teaching and learning platforms, including SOLUS, may have been impacted due to direct URLs not being known to those trying to access, but they remained in service and active throughout the incident,” ITS wrote.

No further disruptions have been reported.

Tags

ITS, Outage, website

All final editorial decisions are made by the Editor(s) in Chief and/or the Managing Editor. Authors should not be contacted, targeted, or harassed under any circumstances. If you have any grievances with this article, please direct your comments to eic@queensjournal.ca.

Leave a Reply

Your email address will not be published. Required fields are marked *

Skip to content